A SPECIAL ADVERTISING SECTION CHAMPIONING OUR LOCAL WOMEN IN BUSINESS. PHOTOGRAPY BY JESSICA WHITLEY.

Linda Brock, Vice President

Megan Pollett, Director of Quality Management & Implementation

300 Mulberry St., Macon

800-982-8315

myphsteam.com

pcians.com

What is your mission?

Helping to connect individuals, businesses and communities to solutions that resolve everyday challenges by delivering the highest level of quality services to global manufacturers and various industries. – Megan Pollett

How has your business shifted because of the COVID-19 pandemic?

Since our teams have worked in diverse healthcare environments for years, it was not as difficult for us. Our home business strategically shifted to remote support and added additional precautions when entering homes. – Linda Brock

How do you define success?

Navigating and positively accepting change. – Linda Brock

When we create positive, lasting impressions and results with our customers and employees, that success. – Megan Pollett

You might be surprised to know:

Our company is ISO 9001;2015 and 13485;2018 certified and audited by a global accreditation body annually. – Megan Pollett

We were in more than 63,000 individual homes installing and servicing medical devices last year. – Linda Brock

What is a challenging aspect of being a woman in business?

Being comfortable with discomfort. Understanding that not all situations and discussions are pleasant. Embrace the challenge, lean in and do what is best for the customer and the company. – Megan Pollett

As a woman in business, finding the “right” voice to benefit the company and the customers. – Linda Brock

What is the best business advice you ever received?

“If it matters to them, it matters to you.” Understanding that our employees are our greatest asset and ensuring they know they belong here and are valued here. – Megan Pollett

Nothing is constant but change – embrace it! – Linda Brock

I hope more women will:

Empower themselves and each other. – Megan Pollett

Not be afraid to ask for what they deserve. – Linda Brock

Your advice for women wanting to start their own business in Macon?

Participate in community partnerships, and always be an asset. – Megan Pollett

Find a strategic-thinking owner or mentor who is well networked, and believe in their value proposition. Then, find a talented marketing firm to bring that proposition to life. – Linda Brock

What are you most excited about right now in our community?

The ability to attract new businesses and availability of local talent. – Megan Pollett

The creativity of businesses to find new ways to be successful. – Linda Brock

What is the most gratifying part of your job?

Successfully developing and executing project plans that achieve their intended results while leveraging the strengths of our workforce. – Megan Pollett

Being part of team that can navigate market changes and overcome all while succeeding. – Linda Brock

I admire women who:

Are successful while maintaining a great work life balance. – Megan Pollett

Are unassuming but are the greatest change makers. – Linda Brock

How can women better support each other?

Champion each other’s drive, ambition and successes. – Megan Pollett

Be approachable, listen and help them achieve their growth goals. – Linda Brock

How can men better support women business leaders?

Be an advocate and ally for visionary thinking and ambition even when we are not present. – Megan Pollett

Sharing business experience and demonstrating their support organizationally. – Linda Brock

Looking back, I wish I had recognized:

To never accept defeat. With every reward there will be challenges you must overcome first. – Megan Pollett

To enjoy your work, and a little self-deprecating humor goes a long way! – Linda Brock